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Spices 4 Africa

Effective Date: 13.03.2026

Spices 4 Africa respects your privacy and is committed to protecting the personal information you share with us when using our website, products and services. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website.


1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Delivery or billing address

  • Company name (for wholesale enquiries)

Order Information

  • Products purchased

  • Order details

  • Transaction information (handled securely by payment providers)

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data collected through cookies or analytics tools.


2. How We Use Your Information

We use the information collected to:

  • Process and deliver orders

  • Respond to enquiries and customer service requests

  • Send order confirmations and updates

  • Improve our website and customer experience

  • Send newsletters, promotions or recipe updates (if you have subscribed)

  • Maintain security and prevent fraud.


3. Email Marketing

If you subscribe to our newsletter, we may send you:

  • Recipes

  • Cooking tips

  • Product updates

  • Promotions and special offers

You can unsubscribe from these emails at any time by clicking the unsubscribe link included in the email.


4. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us:

  • Understand how visitors use our website

  • Improve website functionality

  • Remember user preferences

You can disable cookies in your browser settings if you prefer.


5. Third-Party Services

We may use trusted third-party service providers to operate our website and services, including:

  • Payment gateways

  • Website analytics tools

  • Email marketing platforms

  • Shipping and logistics providers

These providers only receive the information necessary to perform their services and are required to keep your information secure.


6. Data Protection

We take reasonable steps to protect your personal information through secure systems, restricted access, and appropriate security practices to prevent unauthorized access or misuse.


7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal information where applicable

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.


8. Links to Other Websites

Our website may contain links to third-party websites. Spices 4 Africa is not responsible for the privacy practices of those websites and encourages users to review their policies.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Spices 4 Africa

Email: info@spices4africa.co.za
Phone: 011 9750079
Address: Unit 11, Pomona Junction, Cnr. Bon Cretion and Constantia, Pomona, Kempton Park, Gauteng, 1619